Terms of Service
Last updated: 19 April 2026
1. About Us
These Terms of Service govern your use of the Back to Nature Co website and online store. Back to Nature Co is a trading name of a company registered in England and Wales under company number 16818832, with registered office at 32 Town Lane, Neston, United Kingdom, CH64 4DF.
By placing an order with us you agree to these terms. Please read them carefully before purchasing.
2. Our Products
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes; the appearance of the actual product may vary slightly.
We take reasonable care to describe our products accurately. If you receive a product that does not match its description, please contact us at kiriakos@backtonatureorganicfoods.co.uk.
3. Pricing and Payment
All prices are shown in pounds sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed.
Payment must be made in full at the time of order. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely by our payment provider.
If a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel the order and refund any payment made.
4. Order Acceptance
Your order constitutes an offer to purchase. We accept your order when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, for example if stock is unavailable, if we suspect fraud, or if there has been a pricing error. In such cases, we will notify you and issue a full refund promptly.
5. Delivery
Please see our Shipping Policy for full details of delivery options, timescales, and costs. Delivery times are estimates and are not guaranteed. We are not liable for delays caused by third-party couriers, adverse weather, or other circumstances beyond our control.
Risk in the goods passes to you upon delivery. You are responsible for inspecting goods promptly on receipt and reporting any damage or discrepancy to us within 48 hours.
6. Returns and Refunds
Please see our Refund Policy for full details of your right to cancel and return goods.
7. Consumer Rights
Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or any other applicable UK law. If any goods are faulty or not as described, you are entitled to a repair, replacement, or refund.
8. Intellectual Property
All content on this website — including text, images, logos, and design — is owned by or licensed to Back to Nature Co and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, our total liability to you in connection with any order shall not exceed the amount you paid for the products in that order. We are not liable for indirect or consequential losses.
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other matter that cannot be excluded or limited under English law.
10. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We may update these Terms of Service from time to time. The current version will always be published on this page. Continued use of our website after changes are posted constitutes acceptance of the updated terms.
12. Contact Us
Back to Nature Co
Company number: 16818832
32 Town Lane, Little Neston, CH64 4DF, United Kingdom
Email: kiriakos@backtonatureorganicfoods.co.uk